Terms & Conditions
Effective Date: May 29, 2024
Welcome to tjwindowcleaners.co.nz (the "Site"). The Site is operated by T&J Window Cleaners ("we," "us," or "our"). By accessing or using our Site and services, you agree to comply with and be bound by the following terms and conditions (the "Terms"). Please read these Terms carefully before using our Site or services. If you do not agree with these Terms, you should not use our Site or services.
1. Services
T&J Window Cleaners provides professional window cleaning services (the "Services"). The specifics of the Services will be outlined in the quote provided to you and agreed upon before any work commences.
2. Quotes and Pricing
- Requesting a Quote: You can request a quote through our contact form or quote form available on the Site.
- Pricing: All quotes provided are estimates based on the information you provide. Final pricing may vary based on the actual scope of work and any additional services requested.
- Acceptance: By accepting a quote, you agree to the pricing and terms outlined in the quote.
3. Booking and Cancellation
- Booking: To book our Services, you must confirm the quote provided and agree to a scheduled date and time for the service.
- Cancellation: You may cancel or reschedule your booking by providing at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
4. Payment Terms
Payment Due: Payment is due upon completion of the Services unless otherwise agreed upon in writing.
Methods of Payment: We accept various methods of payment, which will be specified in the invoice.
Late Payments: Late payments may incur additional charges and could result in suspension of Services until payment is made.
5. Customer Responsibilities
Access: You are responsible for providing access to the property and any necessary permissions for us to perform the Services.
Safety: Ensure that the work area is safe and free from hazards that could pose a risk to our team.
Information: Provide accurate and complete information regarding the scope of work and any specific requirements.
6. Limitation of Liability
No Warranties: Our Services are provided "as is" without any warranties or guarantees. We do not warrant that our Services will meet your specific requirements or that the service will be uninterrupted or error-free.
Liability: To the maximum extent permitted by law, TJ Window Cleaners shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our Services or any loss of data or profits arising out of or in connection with the use of our Site or Services.
7. Changes to Services and Terms
We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. We also reserve the right to update or change these Terms at any time. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
8. Privacy
Your use of the Site and our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.
10. Contact Us
If you have any questions about these Terms, please contact us:
- By email: info@tjwindowcleaners.co.nz
- By visiting this page on our website: tjwindowcleaners.co.nz/contact
- By phone: [0211413664]